First release: 2024-12-16
Support Lifecycle: Full Support
CVEs:
Namespace: javax
What Versions do we cover?
Latest Apache TomEE 10.0.x CVEs
Most Critical Apache TomEE 10.0.x CVEs
What We Deliver
Migration support
Production & Development support
1 hr response-time
Unlimited support incidents
5 languages supported
Fast bug fixes & security patch turnaround
Enterprise Support Details
Subscription Level
Bronze
Silver
Gold
Core Count
64 cores
120 cores
248 cores
Apache Tomcat
✓
✓
✓
Apache TomEE
✓
✓
✓
Apache ActiveMQ
✓
✓
✓
Tribestream API Gateway
✓
✓
✓
SLA
24x7
24x7
24x7
Response Time
1hr
1hr
1hr
Incidents
unlimited
unlimited
unlimited
CVE Patching
unlimited
unlimited
unlimited
Developer Questions
1 parallel
2 parallel
4 parallel
Admin Contacts
2
3
4
Phone, Email, Portal
✓
✓
✓
Professional Services
3 days
5 days
10 days
Training
2 days
3 days
5 days
Feature Development
10 days
17 days
25 days
